8100 Privacy Policy — Data Protection for Malaysian Users
8100 takes every user's privacy seriously. This policy clearly explains what information we collect, how it is used, and the steps we take to protect your data.
Last updated: 2026
1. Information We Collect
When you register and use the 8100 platform, we may collect the following types of information:
- Account information: Full name, date of birth, email address, phone number, and identity information required for account verification and KYC compliance.
- Device and browser information: IP address, browser type, operating system, device model, and other technical data collected automatically when you access the platform.
- Payment details: Transaction details in MYR (RM), including the deposit and withdrawal methods you use such as Touch 'n Go eWallet, FPX, and online banking. We do not store your bank card number directly.
- Cookies and tracking data: We use session cookies and persistent cookies to identify logged-in users, save preferences, and analyse platform usage patterns.
- Usage data: Pages visited, session duration, game preferences, betting history, and interactions with platform features for service improvement purposes.
2. How We Use Your Information
Your information is used to create and manage your account, verify your identity, prevent fraud, and ensure the security of all financial transactions on the 8100 platform.
Usage data and preferences help us understand the needs of Malaysian users and improve the platform experience — from loading speed to the games available.
Payment information is required to process deposits and withdrawals in MYR securely and promptly through supported local payment channels.
We use your email address and phone number to send important account notifications, security updates, and transaction information. We will not send marketing communications without your consent.
3. Cookies, Tracking & Data Storage
Cookies and Tracking Technologies
The 8100 platform uses cookies to enhance the user experience. There are two main types of cookies we use:
- Session cookies: Active for the duration of your browser session. Used to maintain your login status and ensure smooth navigation.
- Persistent cookies: Stored on your device for a longer period to remember your language preferences, region, and display settings.
You can manage or delete cookies through your browser settings at any time. However, disabling cookies may affect certain platform features.
Data Storage & Security
All your personal data is stored on servers protected with SSL encryption and multi-layered security measures. 8100 restricts access to personal data to staff who require it to carry out service-related duties. Data is retained for as long as your account is active or as required for legal compliance purposes.
4. Sharing Information with Third Parties
8100 does not sell or rent users' personal data to third parties for marketing purposes. However, certain information may be shared in the following limited circumstances:
Transaction information that must be shared with approved payment gateway providers to securely process deposits and withdrawals in MYR.
8100 may disclose user information to the relevant authorities where required by law, court order, or a valid official investigation.
In cases involving fraud, money laundering, or security threats, relevant information may be shared with the appropriate authorities for user protection purposes.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as an 8100 User
As an 8100 platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you at any time.
- Right to Rectification: If the data we hold about you is inaccurate or outdated, you may request a correction by contacting our support team.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to legal compliance requirements that may obligate us to retain the data for a specified period.
- Right to Object: You may object to the processing of your data for specific purposes, including opt-in marketing communications.
Changes to This Privacy Policy
8100 reserves the right to update this Privacy Policy from time to time in line with changes in law, technology, or business practices. Users will be notified of any significant changes via in-platform notifications or email. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
How to Contact Us
For any queries regarding your data privacy, data access or deletion requests, or complaints about how your information is handled, please contact the 8100 support team by email at [email protected]. You may also refer to the FAQ us for further information.
Your Data, Your Control
We are committed to keeping your information protected on the 8100 platform. Register an account today or check our FAQ to find out more.